OneDay is a storytelling company. Through our prompted question and answer video app, we make it extremely easy to capture resident stories and send personalized follow-up videos to prospects which helps communities differentiate in the senior living industry. We're here to help you take this tool and run with it. Ready to get started?

On this page, you'll learn how to start using OneDay to create awesome videos that impact your community for the better!

Before You Start

Before you dive into our app, there are a few things to know:

OneDay is an iOS and Android application - which means we work on Apple and Android devices. Click here to check device compatibility: Supported Devices. Only communities who have partnered with us can use OneDay, and all you have to do is navigate to the Apple App Store or Google Play Store to install the application. (An app is anything you download to your smart devices - so Angry Birds, Instagram, even Google Maps, are all apps.) To be sure OneDay works properly make sure you have auto-updates turned on and strong wifi.

OneDay uses wifi to send videos through the app - so cellular data is not required. The stronger the wifi you have, the faster the app can work.
We have compiled resources to help you navigate the OneDay app with ease and confidence. Check out our searchable tutorials to learn new skills and troubleshoot any problems.

This page covers:

Get the Login to Your OneDay App

During the training process, our team supplied your login information via email.

Can't find it? Search in your inbox for the following phrase: "App Download and Login Instructions" (copy and paste that entire phrase, including the quotations). This should bring up an email with your login information.

If you don't have it, email us at support@oneday.com

Download and Login to the OneDay App

iOS Devices

Find and open the App Store icon on your iPhone or iPad .
Use the search icon to Search: OneDay for Senior Living.

Tap [GET]and then [INSTALL] to begin the app download.

From here, open the app and input your OneDay username and password.

Create a Resident Profile

If you are filming a resident story, you will need to create a profile for your resident before you start shooting.

Tap the on the bottom of the screen.
Tap the + symbol in the top right corner.
Fill in the resident's first and last name.
*Optional: Add a photo of your resident.
1. Tap .
2. If you don't have a photo of the resident saved, select Take a Photo.
3. If you have a photo of the resident saved on your camera roll, select Choose an Existing Photo.
Tap .

Note: To shoot a marketing story, simply tap and then select at the top of the page.

Film a Test Video

Now the fun begins! Follow these steps and take a sample video. You can film your feet, your desk, your co-worker, or yourself! Let's go!

From the “My Stories’ screen, tap at the bottom.
Select the resident you are recording or tap if you are recording a marketing video.
On the Select Story Screen, you'll see all the stories you can record. Tap any of them to make a test video.
If this is the first time you've used the app, you'll get a message that says - Tap Download.
You will get a prompt that says, - Tap OK.
You will get a prompt that says, - Tap OK.
Choose the prompt you would like to respond to. Whichever question is in the center is the prompt you are recording. The question or statement will show in your final video. You can swipe up and down to change the question.
Tap to start and stop recording!
When you stop recording, three options will pop up on the screen:
- Re-Record Moment - Tap if there was a mistake (someone coughed, misspoke, etc.) and you would like to record the moment again.
- Record Another Moment - Tap if you want to respond to another prompt.
- Save & Create Story - Tap if you’re ready to compose your full video.
When you are ready to finish the video - choose Save & Create Story. You will be shown a preview of your video.

Edit Your Video

Go back and select a different story

Upload a video from your device Camera Roll

Remove the prompts

Flip the camera into "Selfie Mode"

Share Your Video

Once you tap Save & Create Story. You will be shown a preview of your video.
If you are ready to send your video, tap on the top right of the preview.
Tap if you want to add someone’s email or cell phone number. Tap to add a message with your video.
- will change to to show that you have added a message.
Tap the on the bottom of the screen.
This will take you back to the homepage of your OneDay app. Keep the app open until there’s a next to the title of your video!
Congrats! You just successfully shared your first OneDay video! Way to go!